Full expected set of responsibilities

Organization Depiction

E-ProfitBooster UK, situated in Lucknow, is a UK-based organization that spends significant time in offering IT support, IT consultancy, and programming improvement to proficient organizations in Yorkshire and across the UK. With broad experience across different areas, our devoted experts give altered arrangements custom-made to meet the particular necessities of every client.

Work Title: Request Handling and Client care Facilitator

Outline:

We are looking for a committed and conscientious Request Handling and Client support Facilitator to oversee and regulate the handling of floor covering and vinyl orders across different internet based stages. The ideal applicant will deal with different deals entrances, oversee on-hold and forthcoming orders, and guarantee compelling correspondence with clients and providers to work with convenient satisfaction and backing.

Key Liabilities:

Request Handling:

Process carpet and vinyl orders from numerous deals gateways including RS (RugShop), Amazon, eBay, Onbuy, and B&Q.

Oversee and screen forthcoming and on-hold orders, refreshing clients on request status.

Coordinate with providers to affirm stock accessibility and guarantee exact request satisfaction.

Client Correspondence:

Keep clients educated regarding request refreshes, remembering for hold and forthcoming orders.

Address vinyl-related questions at whatever point time grants from the request handling undertakings.

Speak with clients in regards to shut floor covering requests and refreshing them in the event that the item is back in stock.

Provider Coordination:

Pursue providers by means of telephone and email to guarantee ideal satisfaction of orders.

Contact floor covering providers depending on the situation to affirm exact stock accessibility in the event of any vulnerabilities.

Critical thinking:

Address any issues or disparities in the requesting system by liaising with providers and refreshing clients likewise.

Proactively settle stock or request related worries to limit postponements and improve consumer loyalty.

Capabilities:

Solid authoritative and time-usage abilities.

Astounding correspondence capacities, both composed and verbal.

Capacity to at the same time deal with different internet based deals stages and cycles.

Experience all together handling, client care, or production network coordination.

Capacity to work freely while keeping up with meticulousness in a quick moving climate.

Work Type: All day

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