About Flipkart

Flipkart is focused on the reason for changing trade in India through our interests in made-in-India innovation developments, client driven highlights and builds, a different class scene and an elite production network. With a client base of north of 350 million, item inclusion of more than 150 million across 80+ classes, center around creating immediate and roundabout work and a guarantee to enabling ages of business visionaries and MSMEs and a manageable development methodology - Flipkart is boosting for our clients, partners, and the planet overall!

Flipkart is a piece of the Walmart-possessed Flipkart Gathering, which likewise incorporates bunch organizations Flipkart Health+, Myntra, and Cleartrip. The Gathering is likewise a greater part investor in PhonePe, one of the main Installments Applications in India.

About the Job:

Be the voice of the client and lead endeavors with various partners to expand client development (maintenance, wallet share, rehash)

Grasp key information systems and assemble speculations and bits of knowledge around the client

Upgrade dollar spends on maintenance - CAC/RPC/return for money invested

Work with item groups to drive item drove development for the stage

Fabricate exceptionally productive client transformation and maintenance techniques

Own and enhance key CRM channels like PNs, WhatsApp, Inapp, and so forth to drive business development

Work intimately with tech, plan and business groups to advance channel wellbeing, development and business results

About the group:

Flipkart is focused on the reason for changing trade in India through our interests in made-in-India innovation developments, client driven elements and builds, a different classification scene and a top notch store network. With a client base of more than 350 million, item inclusion of north of 150 million across 80+ classifications, center around producing immediate and circuitous work and a guarantee to engaging ages of business people and MSMEs and a manageable development technique - Flipkart is boosting our clients, partners, and the planet overall!

Flipkart is a piece of the Walmart-possessed Flipkart Gathering, which likewise incorporates bunch organizations Flipkart Health+, Myntra, and Cleartrip. The Gathering is likewise a larger part investor in PhonePe, one of the main installment applications in India.

You are Answerable for:

The up-and-comer will be liable for client maintenance and development contract, with an emphasis on building the right builds and instruments to drive client development and LTV. This job will require a very organized and logical way to deal with seeing information, bringing out bits of knowledge around the client, and organized remembered to construct a drawn out client maintenance system. Key partners would incorporate Item, Showcasing and CX groups, Examination organization, Business Money accomplices and Class Administrators.

To prevail in this job - you ought to have the accompanying:

Client Examination experience or MBA from top level B-school with an all out Encounter 3-7 years (experience in CRM/CLM, Devotion and maintenance Projects will be an additional benefit)

Demonstrated history of conveying unmistakable outcomes inside your particular capabilities

Very high feeling of responsibility and critical thinking abilities

Logical twisted of brain, alright with doing the math and transforming them into significant bits of knowledge that assist with settling on centered choices

Related knowledge in Web based business/Retail business liked

Solid partner and venture the executives abilities required

High predisposition for activity and Client first methodology

Why work with us?

At Flipkart, we vow to boost what you care about the most. You'll get a chance to make an imprint and make your own heritage, you'll have opportunity to try, learn and develop, you'll get to work with the best in our comprehensive groups and experience our way of life of care to guarantee that you can zero in on giving a valiant effort work.

Each Flipster is a Maximiser - Inquisitive, Nervy, Innovative, Reason Driven, Invigorated By Large Difficulties, A Cooperative person and Comprehensive. On the off chance that this is the kind of person you are, Flipkart is where you can flourish.

We comprehend that your own desires and excursions are remarkable. So you pick what you need to boost, and we give you the stage to it. Since when you expand, we amplify.

Visit our vocation site to find out about working at Flipkart.

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