Full set of working responsibilities
About Us: Jio is a main name in car administration, committed to conveying outstanding consideration and comfort for vehicle proprietors. We offer a scope of administrations from routine upkeep to complex fixes, all with a promise to consumer loyalty and quality. Our group is enthusiastic about vehicles and giving a consistent, bother free insight for our clients.
Position Outline: Jio is looking for a committed and excited Client care Specialist to join our group. The ideal competitor will succeed in correspondence, have major areas of strength for an engaged methodology, and have a distinct fascination with the car business. As a Client care Specialist, you will be the essential resource for our clients, liable for overseeing requests, planning arrangements, and guaranteeing that each connection is taken care of with impressive skill and proficiency.
Key Liabilities:
Client Communication: Handle approaching calls, messages, and in-person requests with respect to support arrangements, vehicle issues, and general data about Jio contributions.
Arrangement Booking: Proficiently direction and timetable help arrangements, streamlining expert time and assets to limit client stand by times.
Administration Proposals: Furnish clients with data about accessible administrations, recommend extra administrations as fitting, and obviously make sense of administration cycles and advantages.
Issue Goal: Address client concerns or grumblings instantly and expertly, heightening to the executives when important to guarantee goal.
Record Keeping: Keep up with precise client records, administration chronicles, and arrangement subtleties in our client the executives framework.
Follow-Up: Lead follow-up interchanges to check consumer loyalty, resolve any remaining issues, and assemble criticism on their administration experience.
Group Coordinated effort: Work intimately with administration counselors, specialists, and other colleagues to guarantee a smooth and proficient help process.
Item Information: Keep awake to-date with Jio administrations, advancements, and auto industry patterns to give educated and applicable data to clients.
Capabilities:
Should be familiar with English.
It is an or more to Communicate in Arabic.
Great correspondence and relationship building abilities
Graduate
Fundamental PC abilities
call focus experience is an or more.
Moderate abilities on succeed
Workplace:
High speed and client driven climate.
Requires incidental standing or strolling.
Adaptability to work nights or ends of the week might be vital.
Benefits:
Cutthroat compensation with execution based motivators.
Taken care of time and occasion pay according to UAE's functioning days.
Potential open doors for proficient turn of events and professional success.
The most effective method to Apply: Intrigued up-and-comers ought to present their resume and an introductory letter illustrating their capabilities and interest in the situation here.
Jio is an equivalent open door boss and is focused on cultivating a different and comprehensive working environment. We invite applications from every certified person.
Work Type: All day